No one likes waking up and finding out that their sump pump failed or that their toilet supply line decided to break in the middle of the night. When emergencies happen, you can trust Duo Care to be there.
We offer same-day response on all water mitigation calls in Romeo, MI, and maintain an IICRC certification to ensure we continue to provide the quality services our customers expect and deserve.
No matter the extent of the problem, we’re here to help you restore your property.
Some areas are at a higher risk of flooding, including towns near rivers, streams, and coastlines, and regions that experience hurricanes.
Clinton River and Healy Drain run through Romeo, MI, so in periods of heavy rainfall, the town is more at risk of flooding. In fact, according to floodsmart.gov, Romeo has a 70.2/100 risk score for riverine flooding.
Additionally, like most areas in Michigan, Romeo has clay-rich soil. Clay-rich soil is also called expansive soil because the soil expands when it absorbs water, which poses a problem during heavy rain periods. Clay-rich soil is more porous, so when it rains a lot, it creates a “clay bowl” around the home that holds water, leading to foundation cracks, basement leaks, and other issues.
And to make matters worse, educators at Grand Valley State University predict that the most immediate threat to the state of Michigan is the increase in precipitation due to climate change.
If you live in Romeo, we recommend checking your homeowners’ policy to verify that you have flood insurance, assessing waterproofing solutions, and ensuring you have a reliable restoration expert like Duo Care on call.
Once we receive your call, we dispatch a crew to your home as soon as possible. We offer same-day response times seven days a week.
Our IICRC-certified experts will assess the damage in your home via moisture mapping, which is where we take moisture measurements at the suspected leak site and surrounding areas, and then document the measurements on a floor plan. Our team will also take photos documenting the damage, which your insurance company will need.
Our team will use proven extraction techniques to restore your home.
The immediate steps vary based on the severity of the issue. If you feel like you or your family are in danger, the first step should be to leave the house. If you can collect important documents before you leave, you should. When you leave your home, be mindful of any downed power lines.
If it’s flooding due to a sump pump failure, burst pipe, or other non-weather situation, follow these steps:
If your home is unlivable after the flooding, you can get help from your local disaster relief housing agency. The closest agency to Romeo, MI, is the MSU Extension (21855 Dunham Rd.) in Clinton Township, which is 19 miles away. Their phone number is (586) 469-6430.
Using electrical appliances, including generators and heaters.
Turning off the power if water is near the electrical panel. Stay away from anything electrical.
Staying in the home if there is any gas leak whatsoever.
Attempt to clean up the damage yourself. Flood water can contain raw sewage that can make you sick.
Reenter your home at night if it’s still flooded.
We’d love to hear from you!
“OMG! This company came to my rescue immediately after my basement flooded from a sub pump failure. Employees kept me updated on the step by step process and when things had to be completed. Every person was so friendly and professional! Great experience!”
Kim Bojakowski
“Had a basement flood due to water coming up from drains. Duo Care Came in and went to work. Very easy to work with and very efficient. Tim and his crew, thank you.”
Bev
“I had a flood in my basement and they were out within an hour! The staff is amazing. They made a terrible situation so much better. Very professional and willing to go above and beyond with service.”
Christy Jakubec
“Winter storm knocked out my power. My sump pump failed and my basement flooded. A friend recommended Duo Care and they showed up within 24 hours, on a Sunday. They were professional, efficient, respectful, helpful, and methodical with how they went about the project. I dealt with most of the Duo Care staff during this process and they are a class act, kind, and good people. The invoice for the job was reasonable and they did not do any excess trimming, nor damaging of paneling, that would’ve been unnecessary, which I’ve heard other restoration companies doing. I highly recommend this company and will definitely call them again for their services (hopefully, not weather related). Thanks, Duo Care!”
Will M.
“Fantastic service. Had water in our basement and they were working at our neighbors house. They came over when finished next door and were able to extract all of the water from our carpet from the leak!! So very happy with their attention to detail and quick response to an emergent situation. We have also used Duo Care in the past to clean our carpets and again fantastic job!!”
Marsha Kumpuris
“These guys were so quick to respond when I have a sewer backup that flooded my basement! Very knowledgeable and used organic products to keep my pets and my newborn safe. Reasonably priced and I did not feel like they were pushing product, taking advantage of me, and they made me feel like they really enjoy their work. Definitely recommend!”
Mrs. Cassady
Request an appointment today to discuss your cleaning needs.
We’ll deliver a detailed quote within hours. Get started today.
Request an appointment today to discuss your cleaning needs.
We’ll deliver a detailed quote within hours. Get started today.